combined-10th-11th-report.pdf

Negotiated Settlement Agreement, Combined Tenth and Eleventh Semi-Annual Report December 2008 e Task 7.4—All members interviewed had complaint forms and informational brochures available either in their vehicles or on their persons. e Task 7.6—IAD continued to maintain its dedicated facility, removed from the Police Administration Building. e Task 7.7—Both complaint forms and informational brochures had been translated into Spanish, Chinese, and Vietnamese, in accordance with City policy. e Task 7.8—Complaint forms continued to be processed in accordance with controlling state law. Timeliness Standards and Compliance with Internal Affairs Division Investigations On February 29, 2008, OIG initiated an audit to determine whether OPD is complying with Task 2 of the Agreement. Task 2, Timeliness Standards and Compliance with Internal Affairs Division (IAD) Investigations, requires that OPD conduct a complete and thorough investigation of citizens’ complaints in a timely fashion. Timeliness standards are regularly monitored by IAD command and the Department’s command staff, and if IAD experiences an unusual proliferation of cases and/or workload, IAD staffing must be increased to maintain timeliness standards. This was the first audit of Task 2 conducted by OIG. The investigations reviewed were opened between April 1, 2007 and June 30, 2007. When the IMT reviewed Task 2 (Fall 2006 Review, updated 1/18/07), it found the Department out of compliance with one requirement of Task 2 (Task 2.1, Completing Internal Investigations in a Timely Fashion) and in compliance with the other two requirements (Tasks 2.2 and 2.3). The timeliness standard at the time of the IMT’s Fall 2006 Review required that: e IAD investigations be completed within 90 days e Division Level Investigations (DLIs) within 120 days e ICRs within 90 days. Revised DGO M-3, approved on February 6, 2008, increased the timeliness standard requirement for all internal investigations and ICRs to 180 days. In order to obtain a more accurate picture of the Department’s performance in completing investigations in a timely fashion, OIG used the new 180-day standard in assessing compliance for Task 2.1. The OIG audit revealed OPD is still not in compliance with Task 2.1. The audit examined 76 internal investigations. Thirty-four of the investigations (45%) were completed within 180 days. Forty-two (55%) were not and were on average 41 days past due. The 76 internal investigations were completed in an average of 175 days. The audit also examined all 52 ICRs during the audit period, and found they were completed within 180 days 96% of the time. The audit stratified the 76 investigations by type (IAD and DLI) and class (Class I and Class II). Using the new 180-day standard, OPD improved compliance of DLIs from 13% (IMT Review finding) to 50%. The compliance rate of the 52 Class I investigations was 46% and that of Class TI investigations, 50%. Finally, five of the seven investigations resulting in discipline (71%) met the standard for the discipline timeline of 30 days. The Department has maintained compliance with Tasks 2.2 and 2.3. 27