ninth-report.pdf

Independent Monitoring Team Ninth Status Report of the Independent Monitor Delphine Allen, et al., v. City of Oakland, et al. May 13, 2006, to November 30, 2006 Page 29 6. Refusal to Accept or Refer Citizen Complaints (Task 6; S.A. III.F.) a. Settlement Agreement Requirements • By June 1, 2005, OPD must develop and implement a policy that refusing to accept a citizen complaint; failing to refer a citizen to IAD where appropriate; discouraging a person from filing a complaint; and/or knowingly providing false, inaccurate, or incomplete information about IAD shall be grounds for discipline. b. Status of Compliance and Assessment The compliance deadline for this task occurred in June 2005. OPD has completed and trained its staff on Manual of Rules insert 398.76, incorporating the requirements of this task. During the upcoming reporting periods, the IMT will determine whether OPD’s actual practices comply with this Settlement Agreement provision. 7. Methods for Receiving Citizen Complaints (Task 7; S.A. III.G.) a. Settlement Agreement Requirements • By June 15, 2004, OPD must, based on contemporary police standards and best practices, develop a policy strengthening its procedures for receiving citizen complaints. The Settlement Agreement sets forth certain criteria that must be included in this policy, including that OPD establish a staffed complaint hotline; make complaint forms, brochures and guidelines easily and widely available, including in OPD vehicles; translate those forms; and accept anonymous complaints. • By October 1, 2004, OPD must implement the above referenced policy. • By June 1, 2004, IAD must be located in a dedicated facility removed from the Police Administration Building.