seventeenth-quarterly-report.pdf
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Seventeenth Quarterly Report of the Independent Monitor
for the Oakland Police Department
April 28, 2014
Page 12
OPD is in Phase 2 compliance with Task 3.
Compliance Status:
Phase 1: In compliance
Phase 2: In compliance
Next Steps:
During our next site visit, we will again meet with ITU and the IAD Commander to discuss the
Integrity Testing Unit and its testing.
Task 4: Complaint Control System for IAD and Informal Complaint
Resolution Process
Requirements:
1.
Within 90 days, OPD shall develop a policy regarding an informal complaint
resolution process which may be used by supervisors and IAD to resolve service
complaints and Class II violations that do not indicate a pattern of misconduct as
described in Section III, paragraph H (2). This process shall document the
receipt of the complaint, date, time, location, name or the person making the
complaint, the name of the person receiving the complaint, how the matter was
resolved and that the person making the complaint was advised of the formal
complaint process with the CPRB. The documentation shall be forwarded to an
IAD Commander for review. If the informal complaint resolution process fails to
resolve the complaint or if the person making the complaint still wishes to make a
formal complaint, the person receiving the complaint shall initiate the formal
complaint process pursuant to Section III, paragraph E. An IAD Commander
shall make the final determination whether the ICR process will be utilized to
resolve the complaint. OPD personnel shall not unduly influence persons making
a complaint to consent to the informal complaint resolution process.
2.
IAD shall establish a central control system for complaints and Departmental
requests to open investigations. Every complaint received by any supervisor or
commander shall be reported to IAD on the day of receipt. If IAD is not
available, IAD shall be contacted at the start of the next business day. Each
complaint shall be assigned an Internal Affairs case number and be entered into a
complaint database with identifying information about the complaint. OPD
personnel shall notify IAD and the Chief of Police, or designee, as soon as
practicable, in cases likely to generate unusual public interest.
Case3:00-cv-04599-TEH Document979 Filed04/28/14 Page13 of 88