fourteenth-report.pdf
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Independent Monitoring Team
Fourteenth Status Report of the Independent Monitor
Delphine Allen, et al., v. City of Oakland, et al.
July 31, 2009 to January 13, 2010
Page 93
We reported in our combined fourth and fifth quarterly report that OPD was not
complying with the requirements of this task. We found that too few personnel files contained
current performance appraisals and that the quality of the performance appraisals was deficient
as well. In October 2005, OIG initiated an audit of the Department’s performance appraisals and
also found that OPD’s actual practice did not comply with Task 44. OIG’s audit found that
current performance appraisals did not contain sufficient documentation of the criteria required
by the Settlement Agreement. OIG further reported that OPD could not demonstrate that
managers and supervisors were held accountable for writing poor quality performance appraisals.
Consistent with the IMT’s recommendations made as a result of its 2004 audit, OIG made
several recommendations for improving the Department’s compliance with this task.
During the eighth reporting period, the IMT conducted a second audit of OPD’s actual
practice compliance with this task. We found that OPD had made some progress in completing
the appraisals in a timely fashion, but was not yet in compliance with the Settlement
Agreement’s deadlines. However, OPD had made significant improvements in the content of
performance appraisals completed. Based on our review, over 96% of performance appraisals
completed contained the required content. This was in stark contrast to our previous audit in
which we found that inclusion of required information was sporadic and more often than not
missing than present. We also found that 96% of the appraisals reviewed included the required
signatures from supervisors, managers, and commanders. In our previous audit, we found that
signatures were largely illegible and/or missing from the appraisals. A complete discussion of
our audit findings is included in our eighth status report.
During the tenth reporting period, many of the compliance standards for this task were
lowered from 95% to 90% or modified to include a more subjective pass/fail assessment.
During the thirteenth reporting period, OPD continued to report the status of completed
and delinquent performance appraisals at management meetings. OIG completed an assessment
of Task 44 during the current reporting period. OIG found that OPD has continued to make
progress in its performance appraisal system but is not yet in compliance with all of the NSA’s
performance appraisal requirements. Based on OIG’s assessment, OPD is not yet in compliance
with the requirement that the appraisals of members with substantial collateral duties include
consultation with other supervisors or managers. OIG also found that OPD is not in compliance
with the requirement that the appraisals of members supervised by two or more individuals due
to a transfer are completed by the appropriate supervisor or with the requirement that the
performance appraisals of certain commanders document that their subordinates work to enhance
the quality of community contacts. Following OIG’s audit, OPD updated its performance
appraisal forms and provided supervisors and managers with refresher training on completing
performance appraisals.
During the current reporting period, we conducted another actual practice assessment of
Task 44. We found that OPD is in compliance with all of Task 44 except the requirement that
the performance appraisals of Area Captains document that their subordinates worked to enhance
community policing, and that they are held accountable for whether they did. OPD is not in
compliance with this requirement because no appraisals for Area Captains were completed. OPD
is in compliance with the remainder of this task.